Updating nokia e51
Second from the left in the second row of icons in that window is "phone info".
Click on it and you'll get something like this: Towards the right there's a section in the window called "Production Data Edit".
I tried connecting disconnecting multiple times, but with the same result.
I just bought a Nokia E72, and like most of the people, when I came to know that the firmware has updates, I tried updating the phone software.
As given in the manual, I tried installing Nokia PC suite which asked me to install Nokia Software updater in order to update the phone software from PC.
When using Nokia's Software Update utility (NSU), the program looks at the product code of the phone that's connected and thus knows what the latest firmware version is for that particular model provided by that particular operator in that particular region, and if an update is available, fetches the correct one for the same model/operator/region combination.
What we're going to have to do is change the product code of the handset to that of a vanilla handset in the correct region.