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the golden strip is facing down and also ensure that the side with the cut in the corner remains outside, the opposite side should go in first.If you still facing issues feel free contact TAG Mobile Customer Service at 1 (866) 959-4918 or TAG Chat Support at If you are approaching your service anniversary date and have not been contacted by TAG Mobile to recertify your Lifeline service, please contact TAG Mobile customer service at 1 (866) 959-4918.You can track your application by visiting our website tagmobile.com, at the bottom of our home page under Lifeline Service you will find Life Application Status, please click and enter the application number.You can contact TAG Mobile Customer Service at 1 (866) 959-4918 or TAG Chat Support at to reopen the account.If it has been more than 30 days, you need to reapply for the service.First you need to unhook your battery and place the SIM Card into the appropriate cavity by sliding it beneath the little metal bar.Make sure the side with the visible part of the Microchip i.e.
You can contact our TAG Mobile Customer Service at 1 (866) 959-4918 or TAG Chat Support at for further assistance.
If your phone is damaged or not working as expected, give us a call at 1 (866) 959-4918 or you can also Chat with us at tagmobile.com; our customer service team is ready to help you!
We're happy to troubleshoot the device and if a replacement phone is the answer, we'll guide you through the process.
TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals.
Lifeline Services discounts are offered to qualified customers who meet certain eligibility requirements such as, government assistance or a household income that is at or below 135% of the federal poverty level.